Term and Conditions

Welcome to Forum Novelties Shop! We’re thrilled to help you bring your favorite characters to life, whether you’re gearing up for Halloween, comic-con, or a themed party. Our goal is to make your costume journey magical and stress-free. By accessing our website at newholidayscostume.com and making a purchase, you agree to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities, as well as ours. If you have any questions, don’t hesitate to reach out to us at [email protected].

1. Introduction and Acceptance

These Terms and Conditions govern your use of the Forum Novelties Shop website and all transactions conducted through it. By browsing, registering, or purchasing from our site, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services. We reserve the right to update these terms at any time; changes will be posted on this page with the effective date.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent or harmful activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site without permission.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.

Failure to adhere to these obligations may result in account suspension or termination of services.

3. Products and Services Description

Forum Novelties Shop specializes in a wide range of costumes and accessories, including categories like Blue’s Clues & You, Wonder Woman, Horror, Licensed Collections, and more. Our products are designed for entertainment purposes, such as parties, events, and cosplay. Key features include:

• Product Variety: We offer costumes, accessories, kits, and themed items from popular licenses and original designs.
• Quality Assurance: Items are described accurately on the site, but colors and sizes may vary slightly due to screen differences.
• Non-Returnable Items: For health and safety reasons, certain items like masks, opened costume kits, and used horror collection items cannot be returned. See our Return Policy for details.

We aim to provide high-quality, fun products that help you create unforgettable moments. If you have questions about a specific product, contact us before purchasing.

4. Order and Payment Terms

Placing an order with us is easy, but it comes with responsibilities for both parties:

Order Process

• Orders are subject to availability and confirmation. We process orders within 1-2 business days after payment confirmation (up to 3 days during peak seasons like Halloween).
• You will receive an order confirmation email once your payment is verified. If an item is out of stock, we’ll notify you promptly.

Payment Methods

We accept the following payment options: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted systems. You agree to provide valid payment details and authorize us to charge the total amount, including shipping and taxes if applicable.

Pricing and Shipping

• Prices are listed in USD and include applicable taxes unless stated otherwise. Shipping costs are added at checkout.
• Shipping Options:
  • Standard Shipping: $12.95 via DHL or FedEx; delivery in 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50 via EMS; delivery in 15-25 business days after shipment.
• We ship worldwide, excluding some Asian regions and remote areas. Delivery times may vary due to holidays or customs delays.

By placing an order, you confirm that you are of legal age in your country to enter into a binding contract.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Forum Novelties Shop or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission. Licensed products (e.g., Wonder Woman, Spongebob Squarepants) are subject to additional intellectual property rights held by their respective owners.

6. Returns, Refunds, and Exchanges

We want you to love your costumes! Our return policy is designed to be fair and transparent:

• Return Window: You have 15 days from the delivery date to request a return or exchange.
• Eligibility: Items must be in original, unused condition with tags and packaging. Non-returnable items include masks, opened costume kits, and used horror items.
• Process: Email us at [email protected] with your order details. We’ll provide a return authorization number and address.
• Costs: Return shipping is the customer’s responsibility, unless we made an error (e.g., wrong item sent).
• Refunds: Processed within 3-5 business days after we receive the return. Refunds are issued to the original payment method and may take 5-10 business days to appear. Original shipping costs are non-refundable.

For full details, refer to our Shipping & Returns Policy on the website.

7. Limitation of Liability

Forum Novelties Shop strives to provide reliable services, but we cannot be held liable for certain situations beyond our control:

• We are not responsible for delays in shipping due to carrier issues, customs, weather, or other external factors.
• Our liability for any claims related to products or services is limited to the purchase price of the item in question.
• We are not liable for indirect damages, such as loss of enjoyment or business opportunities, arising from the use of our products.
• Products are intended for entertainment and should be used responsibly. We are not liable for misuse or accidents.

This limitation applies to the fullest extent permitted by law in the United States and other jurisdictions.

8. Privacy and Data Protection

We value your privacy and handle personal data in accordance with our Privacy Policy (available on the website). By using our site, you consent to the collection and use of information for order processing, customer service, and marketing purposes. We do not sell your data to third parties and implement security measures to protect it.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically those of the state where our company is based. Any disputes shall be resolved through friendly negotiation first. If unresolved, disputes may be submitted to the courts in Manchester, US. We aim to handle issues amicably and encourage you to contact us at [email protected] before pursuing legal action.

10. Contact Information