FAQ

We specialize in a wide variety of costumes and accessories! Our collections include:

• Licensed character costumes (Blue’s Clues & You, Harley Quinn, Shazam!, Spongebob Squarepants, Wonder Woman, Willy Wonka)
• Theme-based costumes (Horror, Vampires, Everyday Heroes, Holidays & Themes)
• Seasonal outfits (Easter, Oktoberfest, Luau)
• Comfort wear (Comfywear Jumpsuits)
• Costume kits and accessories to complete your look

Yes! Our Licensed Collections feature officially licensed costumes from major entertainment properties, ensuring authentic designs and quality.

Absolutely! We have costumes for children and adults, with many themes available in multiple sizes so the whole family can coordinate for holidays and events.

You can create an account during checkout! Simply proceed with your order and you’ll have the option to save your information for faster future purchases.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure, convenient payments.

Orders are processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] and we’ll do our best to assist you before your order ships.

We ship worldwide! We bring Forum Novelties magic to celebrations across the globe, with the exception of a few remote areas in Asia and other locations.

We offer two convenient shipping methods:

All orders are processed within 1-2 business days before shipping. We work quickly to get your costumes ready for their journey to you!

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your costume’s journey right to your doorstep!

We offer a hassle-free return policy within 15 days of delivery. If your costume isn’t quite the right fit or doesn’t meet your expectations, we’re here to help!

Simply contact our friendly customer service team at [email protected] with your order details, and we’ll guide you through the simple return process.

For health and safety reasons, masks and certain accessories may have different return requirements. Please contact us for specific product return information.

We’re always happy to help! Reach out to our friendly team at [email protected] with any questions or concerns.

Our team monitors emails regularly and strives to respond to all inquiries within 24 hours during business days.

Our headquarters is located at:
21 Carver Lane, Manchester, US 06040
We ship worldwide from this location to bring celebration magic to your doorstep!